Now Hiring – Game Hosts
We are looking for part time staff to work in this fun and creative environment. Your role will be an escape room host. You will have a passion for puzzles and the entertainment industry combined with exceptional customer service as you will be greeting customers on an hourly basis.
Key Duties of an Escape Game Host:
Greet guests with enthusiasm upon arrival and ensure that waivers are signed
“Play the part”
Brief players on the game’s backstory, rules, and guidelines
Facilitate guests through their experience by providing hints when requested
Troubleshoot any concerns and game issues guests may have throughout their experience
Debrief players post-game, take pictures and gather feedback
Encourage guests to post, like, and share on Facebook, Twitter, Instagram, and Trip Advisor to increase visibility
Thoroughly reset game rooms and ensure consistent gameplay experiences
Escalate to Manager about any customer issues or concerns
The successful candidate is:
An upbeat, self-starter that takes initiative
Experienced in customer service focused roles
Able to work in a fast-paced environment
High level of attention to detail
Effective communication skills
Strong teamwork and collaboration skills
Able to work effectively with little supervision
Work Schedule:
The position is a scheduled shift-work operation
Availability must be submitted two weeks in advance, and you will be scheduled a shift around your availability
You must have a minimum one weekday and weekend availability
Contact:
Roanne, General Manager
Best Western Plus Okotoks
403-995-6262 ext 156
Each Best Western® branded hotel is independently owned and operated